Relocation Service Terms and Conditions: What You Need to Know
Understanding the general terms and conditions is key to a smooth and transparent moving experience when relocating within the United States. Cleveland Relocation Services, established in 2005 by Dylan Scott, is committed to providing clear guidance and reliable service throughout each relocation.
Service Scope
Cleveland Relocation Services offers comprehensive moving solutions, including packing, transportation, insurance, and post-move support for residential and commercial clients. All services are delivered according to the terms specified in your written moving agreement.
Booking and Payment
To confirm your relocation, a signed contract and deposit may be required prior to scheduling. Final payment is typically due upon completion of delivery. Accepted payment methods and deposit requirements will be outlined in your service agreement.
Insurance and Liability
Basic coverage for your items is included in every move. Additional insurance options are available to protect high-value or fragile possessions. Cleveland Relocation Services recommends clients review and select coverage levels most suited to their needs.
Cancellation and Changes
If you need to cancel or reschedule your move, please notify Cleveland Relocation Services as soon as possible. Cancellation policies and any applicable fees are detailed in your agreement. Changes to the move date or scope can be accommodated with advance notice.
Client Responsibilities
Clients are responsible for preparing items for transport, securing valuables, and providing accurate information regarding access, parking, and building requirements. Special considerations for pets, plants, or unique items must be communicated in advance.
Professional Standards
Cleveland Relocation Services operates with integrity and respect for every client’s property and privacy. All work is performed by fully trained staff to ensure safe handling at every stage of the relocation process. Every move is handled with utmost care.
